10% Member Savings
Save 10% on eligible Patavela products and accessories while your membership is active.
THE MEMBERSHIP
Membership, made simple
Join Patavela Care Membership for $9.99/month and access eligible member savings, priority support, product guidance, and convenient online membership management.
Membership benefits
What members get
Priority Support
Get priority assistance with membership and product-support questions.
Flexible Management
Manage your membership securely through Shopify customer accounts.
Product Guidance
Access useful care, usage, compatibility, and product-support guidance where available.
Member Offers
Access eligible member promotions when available.
Cancel Online
No minimum commitment and no cancellation fee. Cancel before your next scheduled renewal to prevent future membership charges.
Three simple steps
How it works
Join
Join Patavela Care Membership for $9.99/month.
Enjoy Your Benefits
Access eligible member savings and support while your membership remains active.
Manage or Cancel
Use the Shopify membership-management portal to manage your membership or cancel future renewals.
Clear monthly billing
Monthly membership
Your membership is billed monthly and remains active until canceled.
- $9.99/month
- Automatically renews monthly until canceled
- Recurring charges use the payment method associated with the membership
- No minimum commitment
- No cancellation fee
- Processed membership fees are generally non-refundable except for billing errors or where required by applicable law
Member portal
Already a member?
Use the secure Shopify customer account portal to view and manage your membership.
- View membership
- Review upcoming billing
- Manage payment method
- Manage applicable address information
- Pause when supported
- Skip when supported
- Resume when supported
- Cancel membership
Need a break?
Pause or skip controls may be available through Shopify Subscriptions depending on your active membership configuration.
No long-term commitment
Cancel online when you need to
Manage future membership renewals securely online through your Shopify customer account.
- No cancellation fee
- No minimum commitment
- Cancel before the next scheduled renewal to prevent future charges
- Cancellation does not automatically reverse a membership charge already processed
- Cancellation does not automatically cancel an existing product order already placed or processing
Patavela Care Membership
Ready to join?
Need help with your membership?
Questions, answered
Membership FAQ
How much does Patavela Care Membership cost?
Patavela Care Membership costs $9.99 USD per month.
What benefits do members receive?
Active members receive 10% off eligible Patavela products and accessories, priority membership support, product guidance and care information, maintenance-related communications where applicable, and access to eligible member offers.
Does the 10% discount apply to everything?
No. The 10% member benefit applies to eligible Patavela products and accessories. It does not discount the membership subscription itself.
How does monthly billing work?
The $9.99 membership fee is charged every month using the payment method associated with the membership.
Does membership renew automatically?
Yes. Membership automatically renews monthly until canceled.
Is there a minimum commitment?
No. There is no minimum commitment.
Is there a cancellation fee?
No. There is no cancellation fee.
How do I manage my membership?
Use the secure Shopify membership-management portal linked on this page to view and manage your membership.
How do I cancel my membership?
Use the Shopify membership-management portal and cancel before your next scheduled renewal to prevent future membership charges.
Can I pause my membership?
Pause controls may be available through Shopify Subscriptions depending on your active membership configuration. Check the membership-management portal for the options currently available.
Can I skip a billing cycle?
Skip controls may be available through Shopify Subscriptions depending on your active membership configuration. Check the membership-management portal for the options currently available.
How do I update my payment method?
Use the Shopify membership-management portal to manage the payment method associated with your membership.
How do I update my address?
Use the Shopify membership-management portal to manage applicable address information.
What happens if my payment fails?
Review your membership and payment method in the Shopify membership-management portal. Contact Patavela support if you need assistance.
Are membership fees refundable?
Processed membership fees are generally non-refundable except for billing errors or where required by applicable law.
What happens to an existing order if I cancel?
Canceling membership does not automatically cancel an existing product order that has already been placed or is processing.
Can I join again after canceling?
You can purchase Patavela Care Membership again after canceling, subject to its availability at that time.
Who do I contact for help?
Use the Contact Support link on this page for help with membership questions.