Shipping policy

Shipping Policy

Last Updated: June 2026

Thank you for shopping at PARMENSUI. We are dedicated to ensuring that your orders are processed and delivered as efficiently as possible.

Order Processing

All orders are processed within 1–3 business days after payment confirmation.

Orders are not processed, shipped, or delivered on weekends or public holidays.

During periods of high demand, processing times may be slightly extended. Customers will be notified of any significant delays.

Shipping Destinations

PARMENSUI currently ships to the United Kingdom and selected international destinations.

Estimated Delivery Times

After processing, estimated delivery times are:

  • United Kingdom: 5–12 business days
  • Europe: 7–15 business days
  • International: 10–20 business days

Please note that delivery times are estimates and may vary due to external factors.

Shipping Costs

Shipping costs are calculated at checkout based on the customer's location and selected shipping method.

Free shipping promotions may be offered on qualifying orders.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information, when available.

Please allow 24–48 hours for tracking updates to appear.

Shipping Delays

Delays may occasionally occur due to:

  • Customs clearance procedures
  • Weather conditions
  • Carrier disruptions
  • High-volume shipping periods
  • Incorrect shipping details provided by the customer

PARMENSUI is not responsible for delays caused by shipping carriers or customs authorities.

Incorrect Address Information

Customers are responsible for ensuring that all shipping information is accurate at the time of purchase.

If an order is returned due to an incorrect or incomplete address, additional shipping charges may apply for reshipment.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of the delivery date.

We will work with the shipping carrier to investigate the issue and assist in finding a resolution whenever possible.

Customs Duties and Taxes

International orders may be subject to customs duties, import taxes, and other fees imposed by the destination country.

These charges are the responsibility of the customer and are not included in the product price or shipping costs.

Contact Us

If you have any questions regarding this Shipping Policy, please contact us:

Store Name: PARMENSUI
Email: heralkempiexcs0@hotmail.com

Thank you for choosing PARMENSUI. We appreciate your business and look forward to serving you.